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Shipping & Returns

 

We aim to keep things as simple as possible when it comes to delivering your order and accepting your returns.  Please be sure to read the below policies carefully before placing an order.  If you have additional questions you should feel free to contact us.

DOMESTIC ORDERS

A domestic order is any order being shipped to one of the 48 contiguous United States, Alaska or Hawaii.  By default these orders are shipped free of charge via FedEx Ground.  We also offer additional rush delivery options, the cost of which will be detailed on your checkout screen.  Rush delivery prices are calculated in real-time by FedEx and are dependent on the chosen shipping method, weight of your package and the delivery address.  For orders being shipped via FedEx Ground, you can reference the below map for an idea as to when your package will arrive:

An order placed Monday-Friday by 12 p.m. EST will be shipped the same day.  Orders placed later in the day will be shipped that day or the next.  We do not ship on Saturdays, Sundays or Holidays.

Once your order ships you will receive a confirmation e-mail containing tracking information.

INTERNATIONAL ORDERS

All of our international orders are shipped via FedEx International Priority and typically arrive in under a week, oftentimes sooner.  Occasionally, customs in a given country will cause unexpected delays which we unfortunately have no control over.  International shipping rates are calculated in real-time by FedEx and are dependent on the weight of your package and the delivery address.  In all cases, the recipient is responsible for any duties or fees assessed by their country.  This is important to keep in mind if you are shipping a gift internationally, as duties and fees will be assessed to the recipient.  Most countries will charge duties and/or fees on imported luxury goods, so please be aware of potential costs before placing an order.

RETURNS

We accept returns for refund only.

Each package will contain a packing list and a pre-paid FedEx return label.  If you choose to return an item(s) please include the packing slip and use the aforementioned label to return the item to us.

All returns must be received in our warehouse within 21 days of the original purchase date, without exception.  All merchandise must be unwashed, unworn and in its original condition or we reserve the right to refuse a refund.  When trying on purchases please be particularly wary of self tanner, makeup and deodorant, all of which can mark product and render it non-returnable.

Refunds will typically appear on your credit card statement within 48 hours of us receiving your return package, however this process can take up to 7 business days.  We appreciate your patience!

Sizing

The fit and/or cut of individual products may vary slightly.  This size guide is a good place to start if you've never shopped with Letarte before.  Remember, we offer free shipping and returns if your purchase doesn't work out!

BIKINI TOPS

CUP SIZE A B B/C C D
TOP SIZE XS XS S/M M/L D

BIKINI BOTTOMS

For our bikini bottoms, we recommends purchasing the same size you would in a pair of underwear.  When in doubt, definitely size down.

SPORTSWEAR, COVERUPS & DRESSES

YOUR DRESS SIZE 00/0 2 or 4 6 or 8 8 or 10 12
OUR SIZE XS S M L XL
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